FAQ
Have a question? We're here to help! Browse our frequently asked questions below or reach out and we'll get back to you as soon as possible.
What types of coffee do you offer?
A dozen-plus small-batch bagged coffees, from light-medium and bright to dark and smoky, including espresso blends, decaf and flavored coffee. There's something for every coffee lover.
What size are your bags?
Every bag is 12 oz. Need a different size for an office, event or gift? Custom sizes are available by request — call or text (210) 943-7554 or email support@sipandsettle.com.
Where is your coffee roasted?
Our coffee is small-batch roasted in Austin, Texas, crafted with care to bring you a premium cup every time.
Do you offer whole bean and ground coffee?
Yes! Every blend comes in whole bean or ground, so you can enjoy it just the way you like it.
Do you sell ready-to-drink coffee?
Yes. Our coffee drinks come premade in bottles at our pop-ups. Stop by our booth, grab one, and ask to sample our beans while you're there.
Where can I find you in person?
We're at Schertz United Methodist Church (3460 Roy Richard Dr, Schertz) the first Saturday of every month, 10 AM to 3 PM, and at local markets on other dates. See our About page or follow @sipandsettlecoffee for the latest.
Do you supply offices, churches or events?
Yes — we deliver fresh-roasted coffee monthly to offices, chapels, churches, unit areas, barbershops and salons around Schertz and San Antonio, with a free tasting to start. See our Wholesale & Office Coffee page.
What is Subscribe & Save?
Subscribe to any bag and save 10% on every delivery, every 2 or 4 weeks. Skip, pause or cancel anytime before your next renewal — see our subscription policy.
How do I store my coffee to keep it fresh?
For best results, store your coffee in an airtight container away from direct sunlight, heat, and moisture. We recommend using it within 2–4 weeks of opening.
How long does shipping take?
Orders typically ship within 1–3 business days. You'll receive a tracking number once your order is on its way.
Do you offer free shipping?
Yes — standard shipping is free on orders of $50 or more.
Can I return or exchange my order?
Because coffee is a food product, all sales are final and we can't accept returns. If your order arrives damaged, defective or incorrect, contact us within 7 days with your order number and a photo, and we'll replace it or refund it. See our refund policy.
How can I contact you?
Call or text (210) 943-7554, email support@sipandsettle.com, or use the form on our Contact page. We aim to respond within 1–2 business days.